Refresher Bitesize Courses
Training and Assessment in Healthcare Ltd. are excited to be offering new 'Refresher Bitesize Courses'. Our face-to-face practical/discussion/observation sessions aim to fully complement eLearning packages. These courses support staff teams to embed knowledge and confirm best practice procedures in the workplace. We offer up to 3 sessions per Half Day or 5 sessions per Full Day. Below are some examples of our most popular sessions and we can also tailor our courses to your specific requirements!
Dignity and Privacy
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To discuss what dignity, privacy and respect means for different people.
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To know our responsibilities; ensuring equality, diversity, and inclusive practices are always part of person-centred care.
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To consider all relevant guidance and legislation i.e. Regulation 10, Equality Act, Human Rights Act & Mental Capacity Act.
How to Engage Resident's
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To understand the importance of working in a ‘care partnership’ with the people we support
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To refresh effective communication skills to build relationships
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To know how to offer choice and control, obtain consent and the importance of duty of care
Team Working
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To identify attitudes and positive behaviours that impact on team effectiveness
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To reflect upon our ‘philosophy of care’ and team objectives
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To develop communication skills to improve assertive behaviours within the team
CPR Practical
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To gain awareness of UKGDPR, Data Protection legislation and the 10 National Data Standards
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To understand the role of a Caldicott Guardian and to know the 8 Caldicott principles
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To be aware of your responsibilities and accountabilities for data protection and the importance of following your organisational policies and procedures
Fire Safety
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To understand the ‘fire triangle’ to know how fires start and to identify the areas of high risk in your workplace.
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To understand and identify the different types of fire extinguishers, and their appropriate use
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To be able to state what needs to be actioned on discovering a fire and understanding of individual responsibilities
Autism and LD Awareness
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To explore what autism is and some of the challenges and experiences of people with autism
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To learn what a learning disability is and some of the challenges and experiences of people with a learning disability
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To discuss key aspects of communication with people with autism and/or learning disabilities and some of the reasonable adjustments that can be made to support person-centred working
Infection Prevention and Control
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To gain awareness of the causes of infection control & prevention strategies (including how to break the chain of infection and staff accountabilities and responsibilities)
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To understand the importance of correct hand washing procedures (including practice in session using the light box and donning and doffing of PPE procedures)
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To be able to protect yourself and others whilst at work (this includes correct procedures for managing bodily fluids, clinical waste, spillages, laundry and needlestick injuries)
Record Keeping
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To gain awareness of the correct content & style, essential for ‘best practice’ record keeping
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To give detailed examples of the importance of duty of care, confidentiality & data protection
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To review accountability & responsibility in relation to all record keeping
Diversity and Inclusion
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To explore diversity & inclusion and understand the importance of valuing difference and following policies and procedures
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To learn the 9 ‘Protected Characteristics’, and the different types of unlawful discrimination within the Equality Act
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To discuss language, prejudice and discriminatory behaviour(s) in the workplace and our responsibilities to commit to creating an inclusive culture
Communication, Choice and Culture
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To gain a more in depth understanding of effective communication and the importance of active listening
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To understand your responsibility for valuing equality & diversity and to committing to creating an inclusive culture
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To recognise the importance of offering choice, respecting individual rights and refreshing knowledge of the Mental Capacity Act
iStumble Refresher
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To learn some causes and potential consequences of falling
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To gain awareness of the ‘I Stumble’ algorithm
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To understand our accountabilities and responsibilities for falls prevention and post falls management
Promoting Hydration
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To discuss and define dehydration
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To learn some of the potential effects of dehydration for our residents
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To identify some ways to support our residents to drink and how we can promote hydration
Professional Boundaries
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To understand what professional boundaries are and why we need them
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To discuss accountabilities and responsibilities for professional presentation including requirements, codes of conduct and policies and procedures
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To consider the importance of professional presentations for effective team working and person-centred care for our clients and their families
GDPR
•To gain awareness of relevant GDPR and Data Protection legislation and how this relates to health & social care
•To know the 8 Caldicott principles updated December 2020
•To be aware of your responsibilities and accountabilities for data protection and who to report to following organisational policies
Wellbeing
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To define well-being and look at changes we can make to promote our well-being and those whom we support
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To understand attributes for resilience, i.e. The Resilience Toolkit, The Stress Arc, Stress Talking Toolkit and other available resources
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To know how to promote positive workplace cultures to support health and well-being for all
UTI's
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To understand the anatomy of the bladder, and the urinary system
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To learn the different types of urinary incontinence and how to care for the people we support
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To gain knowledge of urinary tract infections and to who is more at risk of UTI’s, potential signs & symptoms/NHS UTI checklist
Health and Safety
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To gain knowledge of employers and employees' accountabilities & responsibilities for health and safety in the workplace (inc. COSHH 2002)
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To understand procedures for responding and reporting accidents, injuries and near misses (inc. RIDDOR 2013)
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To understand your responsibility to communicate information to support the updating of risk assessments and all record keeping requirements